RocketSpin Terms and Conditions

Welcome to RocketSpin. These Terms and Conditions govern your use of our website, games, and services. By creating an account and using RocketSpin, you confirm that you have read, understood, and agreed to be bound by these terms. Rocket Spin is operated by Metlait SRL, registered in Costa Rica, and licensed by the Anjouan Gaming Commission under licence No. ALSI-202509073-FI2. If you do not agree with any part of these terms, we ask that you refrain from using our services.

About Our Casino

At Rocket Spin, we provide access to over 17,000 games from 176 renowned software providers, including slots, jackpots, live dealer tables, blackjack, roulette, and video poker. Our RocketSpin platform is available on desktop, mobile browser, and as a downloadable app. We established our operation to serve players across Canada, Australia, New Zealand, Norway, Italy, and Arabic-speaking markets, offering localized experiences in English, French, Norwegian, Italian, and Arabic.

Eligibility and Account Registration

To use our services, you must be of legal gambling age in your jurisdiction and reside outside of our restricted territories, including the United States, United Kingdom, Australia, and several other listed countries. We require accurate registration information, and you agree that we may verify your identity at any stage of your relationship with us. Only one account per person, household, address, email, card number, and IP address is permitted at Rocket Spin.

• We require you to provide truthful personal details during registration.
• You must not create multiple accounts at RocketSpin casino.
• We reserve the right to suspend accounts that violate our eligibility rules.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Apple Pay, Google Pay, bank transfer, Paysafecard, Neosurf, Postepay, MiFinity, Interac, and major cryptocurrencies such as Bitcoin, Ethereum, USDT, Dogecoin, Litecoin, and Bitcoin Cash. Our minimum deposit is 20 EUR or the equivalent across all supported currencies, and all deposits made at RocketSpin are processed instantly and free of charge. Third-party payments are never accepted on our platform.

Our withdrawal limits are set at 5,000 EUR per week and 20,000 EUR per month, with exceptions made for our most active players. If your total bets since your last deposit fall below three times that deposit, we may apply processing fees to deposits and withdrawals. We also note that dormant accounts, inactive for 12 consecutive months, will incur a monthly administrative fee of at least 25 EUR while a positive balance remains.

Processing Times

We process Apple Pay, Google Pay, Paysafecard, Neosurf, Postepay, MiFinity, and all cryptocurrency withdrawals instantly. Visa and Mastercard withdrawals take 1-3 banking days, while bank transfers require 3-5 banking days. We never charge withdrawal fees on any method.

Identity Verification

We may require identity verification before processing any payout. You agree to provide passport details, identification cards, proof of residence, and statements verifying the source of funds, submitted in the Latin or Cyrillic alphabet. If these documents cannot be provided, we may request video verification. Should we be unable to reach you by email or phone within two weeks of your withdrawal request, your RocketSpin account may be locked due to incomplete KYC. Winnings may be forfeited if full verification is not completed within 40 days of our request.

Bonuses and Promotions

Our welcome package offers up to 5,000 EUR/USD plus 300 Free Spins across your first four deposits, with a minimum qualifying deposit of 20 EUR. At Rocket Spin, we apply a wagering requirement of x40 on bonus funds and free spins, with a bonus duration of 3 days. Our team also runs regular promotions such as Tuesday Reload, Thursday Boost, Friday Fortune, and Sunday Funday, each carrying its own codes and conditions.

• We allow only one active bonus per player at any time.
• We cap the maximum bet during wagering at 5 EUR (or currency equivalent).
• We cancel bonuses automatically once the active balance falls to 0.05 EUR or less.
• We limit no-deposit bonus withdrawals to 50 EUR, requiring full verification first.

For deposit match bonuses of 300% or above, the maximum withdrawable amount at RocketSpin is capped at 10x the deposit. Cashback and cash rewards carry a x10 wagering requirement with a maximum win of 10x the bonus amount. Please note that all jackpot slots are restricted while a bonus is active on your account.

VIP and Loyalty Program

We invite eligible players to join the exclusive Rocket Spin VIP Club, selected based on loyalty, activity, and overall contribution. Our loyalty program features ten levels, with thresholds ranging from 500 points at level 1 to 5,000,000 points at level 10. VIP members at RocketSpin enjoy personal account managers, enhanced cashback, faster cashouts, and exclusive tournaments.

Responsible Use and Prohibited Conduct

We confirm that VPN usage is not permitted on our platform, and you agree at registration that you are not using one. If we detect an overlap of IP addresses between two or more accounts, we reserve the right to confiscate funds and suspend access. Such decisions made by Rocket Spin are final and not subject to appeal. We also prohibit any fraudulent, abusive, or exploitative behavior toward our bonus system or payment processes.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or operational improvements. We encourage you to review this page regularly, as continued use of RocketSpin casino after changes are posted constitutes your acceptance of the revised terms.

Customer Support

Our support team is available 24/7 via live chat, staffed entirely by humans with no bots involved. You can also reach us through our Help Center, by email at [email protected], or for VIP matters at [email protected]. We are committed to resolving your queries promptly and transparently.

Contact and Governing Law

RocketSpin is owned and operated by Metlait SRL, registered at El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. Our operations are licensed and regulated by the Anjouan Gaming Commission, Government of the Autonomous Island of Anjouan, Union of Comoros. By using Rocket Spin casino, you agree that these terms are governed by the laws applicable to our licensing jurisdiction.